How to Clear the Cache and Cookies in Your Web Browser

Why Clear Cache and Cookies?

Clearing the cache and cookies from a web browser is an important first step for almost any troubleshooting for internet browsing. The 'cache' is a tool your internet browser uses to speed up page loading.

However, sometimes it can cause a problem when Onsego quizzes are updated, as files saved in your cache computer may conflict with what's coded into the website.

Clearing cache and cookies is a way to ensure that any issues you may come across will be solved.

Keyboard Shortcut for Most Browsers

If you are using Internet Explorer, Edge, Google Chrome, or Mozilla Firefox, you can quickly clear the cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window.

IMPORTANT: Please make sure to close/quit the browser and restart it after clearing the cache and cookies.

For more details about specific browsers, please check this article from the University of Iowa: https://its.uiowa.edu/support/article/719

Source: its.uiowa.edu