How can I get a refund and my money back?

Onsego offers a 7-day money-back guarantee for GED Prep courses.

So, if you purchased the Onsego course in the last seven days, send us an email, and we will refund your purchase.


We assume you are asking for a refund because Onsego doesn't fit your learning preferences.

However, if you have completed over 38% of one or more subject prep courses during these seven days and then ask for a refund, we consider this action an unfair use of our money-back guarantee policy.

Therefore, as stated in our Terms and Conditions, we reserve the right to deduct the "used" course price ($29) from your total refund.

Refunds take 2-10 business days to appear on a customer’s statement.

  • Only the account owner can request a refund.
  • A student can get a refund only once.

Click here to request a refund.

Please remember that the Onsego support team cannot request a refund for you. 

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