How to change your password

You can easily change your password at any time. Here are the 5 steps you need to follow to reset your password. 

Step 1. Go to: Login Page and click "Forgot password?" 

Step 2. You’ll be prompted to enter the email address associated with the account.

Step 3. A message will be sent to your email with a link to reset the password. 

Step 4. The link will go to a page where you can enter your new password. 

Step 5. Save your new strong password somewhere safe. 

We like tools like 1Password. Keep in mind: Password is case-sensitive and is only valid if it's entered in an exact way. That's it. Now you can log in using your new password. 

NOT RECEIVING THE PASSWORD RESET EMAIL?

• Check your junk/spam folders.
• Check you entered the correct username/email address for your Onsego account.
• Contact us, and we will help you.

RESET LINK NOT WORKING?

• Try the above steps again.
• From the email, open the password reset link in a different browser or a private/incognito window.